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  • How to add a Domain
  • How to add a User
  • DID Portal Overview 
  • Managing E911 Services
  • How to Spoof Outbound Caller ID
  • How to setup a Ring Group
  • Managing Timeframes and Answering Rules
  • How to setup an Auto Attendant
  • How to Register Phones


Session 3 – Live Web Conference Course – Advanced Configuration and Provisioning

The SkySwitch Advanced Configuration and Provisioning Course is designed to provide the Reseller with a full understanding of all the Advanced Configuration and Provisioning features and tools available and to program and utilize these effectively as a SkySwitch White Label Reseller.

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  • How to manage the Provisioning Server (Overrides, Directory, Importing Devices, etc.)
  • How to setup Call Parking, Shared Line Appearance, etc.
  • How to setup SIP Trunks
  • How to setup and manage SimpleWAN Monitoring
  • VoIP QoS Troubleshooting


Session 4 – Live Web Conference Course – Call Center, Conference and Quotes

The SkySwitch Call Center, Conference and Quotes Course is designed to provide the Reseller with a full understanding of the Audio and Web Conference features, the Call Center features and functionality and the Quote Tool to configure and manage these as a SkySwitch White Label Reseller.

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