Messaging Resources

3 articles

Messaging Sample Letters
Some sample letters for notifying customers of the recent changes to SMS/MMS messaging and also why information is being requested from them.
Last updated on October 16, 2023 at 10:06 PM
Technical Messaging Policy and Specifications
This article provides technical specifications for messaging, including the maximum length for different character sets, maximum file size, and file types allowed in multimedia messaging (MMS). The supported file types include audio (3gpp, amr, mp4, mpeg, and wav) and image (bmp, gif, jpg, jpeg, and png), and files larger than 2MB are not supported.
Last updated on August 9, 2024 at 1:52 PM
Message Detail Record Report
This article explains what a Message Detail Record (MDR) report is and how to generate the report from within the Partner Dashmanager.
Last updated on February 17, 2025 at 7:24 PM