Call Recording
- 8 articles
Provisioning Amazon S3 Bucket for Archiving Recordings
This article explains how to set up an Amazon S3 bucket for archived call recording purposes, including creating an S3 bucket, creating the SkySwitch access user, and generating the access and secret access keys required by SkySwitch support to facilitate AWS Archive Call Recording service.
Last updated on March 26, 2025 at 11:46 AM
Restricting Access to Directories in Amazon S3
This document gives instructions on how to give or restrict access to the people connecting to the directories in your S3 Bucket
Last updated on March 26, 2025 at 11:58 AM
How to Delete Call Recordings from Amazon S3
This article contains details for the Amazon S3 feature, Object Expiration, that allows you to schedule the deletion of your objects after a pre-defined time period.
Last updated on March 26, 2025 at 12:11 PM
Access Call Recordings from Amazon S3
The procedure for setting up access to Call Recordings stored in Amazon S3.
Last updated on March 26, 2025 at 12:19 PM
Call Recording
This document is designed to explain Call Recording on the SkySwitch Platform thoroughly.
Last updated on March 26, 2025 at 12:30 PM
Amazon S3 Recordings File Structure
This article explains how to navigate the Amazon S3 call recordings folder structure and how to find additional call recording information by using the included "inventory.csv" file.
Last updated on April 9, 2025 at 2:28 PM
Cost to Store Recordings in Amazon S3
This article explains that as a SkySwitch reseller, you will be responsible for paying Amazon for the S3 service, which includes separate charges for each PUT/POST and the amount of storage consumed. The storage cost may be more significant than the cost of PUT/POST, but it should be minimal compared to the revenue generated by this feature.
Last updated on May 8, 2024 at 11:49 AM
Setting up Customer Access for Amazon S3 Call Recordings
This guide explains the process for setting up end-user access so they can download call recordings for Amazon S3.
Last updated on March 26, 2025 at 1:03 PM