Grandstream Manual SkySwitch Provisioning Server Process

This article includes the steps needed to manually enter the address of the SkySwitch Provisioning Server for Grandstream SIP devices. 

Note: For general information regarding adding a provisioning server URL for SIP devices, please refer to this article.

Note: Some HT8XX series SIP ATAs have a new hardware version that uses different overrides, and due to the different hardware, automatic provisioning is not supported. 

• If you are provisioning an HT8XX with Hardware V2 (this is indicated in the device sticker), the UI Password must be at least 4 Characters. Please use an override P2=“XXXX”  where XXXX is your 4-character password.
• If you need assistance manually provisioning these devices, please open a Support ticket for alternative provisioning methods.

Grandstream Device Steps

1. Find the IP for the Device using either method below:
   1. If using a Grandstream ATA, plug in an analog phone to the phone port.
      1. Once complete, press the button on the top of the ATA.
      2. Dial "02" to hear the current IP address played for you.
   2. If using a SIP Phone, locate the device's IP address from the Settings menu.
2. Access the Web UI of the phone using the IP address found in the previous step. Default Login/Password is "admin"/"admin"
   Please note: Newer Grandstream models may show the password on the back of the device.
3. Navigate to the Advanced Settings page and scroll down until you get to the "Firmware Upgrade and Provisioning" section.
4. Change the "Config Server Path" to Match the image below, using the syntax sipcfg.io/cfg and selecting the HTTP radio button.
5. Be sure to save and apply the changes.

Once the device is on SkySwitch, the password will be updated. Please ask our support team for assistance once complete. You may update the password once it has been set.

Example 1 - Grandstream / Upgrade and Provisioning (Pictured firmware ver. 1.09.99)

Example 2 - Other Firmware Grandstream View