There are several reports you can generate from the Reseller Dashboard that could help you monitor your business.  

  1. E911 Routing Report
  2. Phone Numbers Report
  3. ReachUC Count Report
  4. ReachUC User Entitlement Report
  5. SMS Responder User Count
  6. SMS Responder User Entitlements
  7. SMS Routing Report

These reports can be generated by logging in, navigating under your avatar to display a drop-down menu and click on Reports.

Below are the descriptions of the data contained in the columns of the spreadsheet for each type of report:

Note: Flag is commonly either 0 (disabled/no) or 1 (enabled/yes).

E911 Routing Report

Header

Description

phone_number

The phone number assigned to the E911 service

name

Name label of the ERL address

street_number

The street number specified in the complete ERL address

street_name

The street name specified in the complete ERL address

location

The specific location specified in the complete ERL address (e.g.: 2nd floor, Suite 109, etc.)

city

The city specified in the complete ERL address

state

The state specified in the complete ERL address

country

The country specified in the complete ERL address

zip_code

The zip code specified in the complete ERL address

Phone Numbers Report

Header

Description

account_id

The UUID representation of the account ID of the reseller

account_name

Reseller name

account_number

Reseller number

rate_center

The corresponding rate center based on the prefix of the phone number

state

The corresponding state based on the prefix of the phone number

phone_number

The phone number

origin

Indicates whether the phone number is BYOT, port-in, or stock

type

Indicates whether the phone number is local or toll-free

carrier_id

The carrier identifier where the phone number is being serviced.

carrier_name

The name of the carrier where the phone number is being serviced.

tier

This shows the tier pricing. Consult MSA for details.

t38

Flag for when the phone number is capable of T38 for Faxing

on_network

Flag for when the phone number is On-Net to the carrier (1) or is residing Off-Net on a different carrier but with a relationship to the carrier shown (0).

port-out pin

PIN that was set for the phone number, which will be used for validation during port-out

sms

Flag when SMS is enabled or disabled for the phone number

cnam

Flag when CNAM is enabled or disabled for the phone number

antispam

Flag when anti-spam is enabled or disabled for the phone number

trunk_name

The trunk name where the phone number is routed to.

ReachUC Count Report

Header

Description

Domain

The name of the domain

Default Offer Option

The default plan for the particular domain

Unavailable

The offer option (plan) is not set

Standard

Number of Standard plan set for the particular domain

Plus

Number of Plus plan set for the particular domain

Preview

Number of Preview plan set for the particular domain

ReachUC User Entitlements Report

Header

Description

Reseller

The name of the reseller

Domain

The name of the domain

Subscriber

The name of the subscriber

Entitlement

The plan set for the particular reseller/domain/subscriber.

SMS Responder User Count

Header

Description

Domain

The name of the domain

Default Offer Option

The default plan for the particular domain

Unavailable

The offer option (plan) is not set

Responder Bot 20

Number of Responder Bot 20 plan set for the particular domain

Responder Bot 50

Number of Responder Bot 50 plan set for the particular domain

Responder Bot Unlimited

Number of Responder Bot Unlimited plan set for the particular domain

Responder Bot 20 Billable

Number of Responder Bot 20 users that will be billed

Responder Bot 50 Billable

Number of Responder Bot 50 users that will be billed

Responder Bot Unlimited Billable

Number of Responder Bot Unlimited users that will be billed

Remarks

Notes

SMS Responder User Entitlements

Header

Description

Reseller

The name of the reseller

Domain

The name of the domain

Subscriber

The name of the subscriber

Entitlement

The plan set for the particular reseller/domain/subscriber.

SMS Routing Report

Header

Description

reseller

The name of the reseller

domain

The name of the domain

phone_number

The phone number

target_type

The destination type where the sms is to be routed to

target

The destination where the sms is to be routed to

send_copies_to

The destination where the sms sent is copied to