Hikvision Configuration

  • Last updated on May 12, 2025 at 5:44 PM

This article will cover how to setup and connect Hikvision plug & play cameras only. Hikvision cameras that are not considered plug & play capable may still be connected via port forwarding. Please see our Generic H.264 Configuration article for details on connecting Hikvision cameras using that method.

Only the Acusense line of Hikvision cameras are supported as plug & play at this time. Please see the list below to ensure your camera is supported for plug & play capability. 

Prerequisite: Make sure the intended camera is running firmware version 5.5.150_OP_210201 or higher.

Install CamCommand Application Onto Hikvision Camera

The Acusense line of Hikvision cameras support plug & play capability when once the CamCommand application has been installed. Please find the latest version of the app HERE.

  1. Start by navigating to the Open Platform menu within the native Hikvision GUI. Within this menu the CamCommand application may be installed.
  2. Click the Browse button, navigate to where the application has been saved and select it. 
  3. Click the Import button to install the application.
  4. Once installed the application list will display the loaded file as pictured below.
  5. Click the toggle button, pointed out above, to run the installed application. Doing so will prompt the permission configuration, DO NOT SELECT ANY PERMISSIONS, and click the OK button. The application will now begin running.

Add Camera To CamCommand

After installing the application onto a compatible Hikvision camera it may now be connected to CamCommand. 

  1. To do so click the Add Camera button from the admin portal or from the customer's account profile.
  2. Within the add camera window select the Hikvision camera type and give the camera a name then select Open SDK for the Connection Method setting. click the Next button.
  3. Fill in the Serial Number, MAC Address, Username, and Password then click the Next button.
  4. Finish the Settings and the camera has been added to the account.


Only the Hikvision cameras listed below are capable of using the CamCommand application. 

ModelForm Factor
PCI-B12F2SBullet
PCI-B12F4SBullet
PCI-B12F6SBullet
PCI-B15F2SBullet
PCI-B15F4SBullet
PCI-B15F6SBullet
PCI-B18F2SBullet
PCI-B18F4SBullet
PCI-B18F6SBullet
PCI-D12F2SDome
PCI-D12F4SDome
PCI-D12F6SDome
PCI-D15F2SDome
PCI-D15F4SDome
PCI-D15F6SDome
PCI-T12F2STurret
PCI-T12F4STurret
PCI-T12F6STurret
PCI-T15F2STurret
PCI-T15F4STurret
PCI-T15F6STurret
PCI-T18F2STurret
PCI-T18F4STurret
PCI-T18F6STurret
PCI-LB12F2SBullet
PCI-LB12F4SBullet
PCI-LB12F6SBullet
PCI-LB12F12SBullet
PCI-LB15F2SBullet
PCI-LB15F4SBullet
PCI-LB15F6SBullet
PCI-LB15F12SBullet
PCI-LB18F2SBullet
PCI-LB18F4SBullet
PCI-LB18F6SBullet
PCI-LB18F12SBullet
PCI-B12F2SLBullet
PCI-B12F4SLBullet
PCI-B12F6SLBullet
PCI-B15F2SLBullet
PCI-B15F4SLBullet
PCI-B15F6SLBullet
PCI-T12F2SLTurret
PCI-T12F4SLTurret
PCI-T12F6SLTurret
PCI-T15F2SLTurret
PCI-T15F4SLTurret
PCI-T15F6SLTurret
PCI-LB12F2SLBullet
PCI-LB12F4SLBullet
PCI-LB12F6SLBullet
PCI-LB15F2SLBullet
PCI-LB15F4SLBullet
PCI-LB15F6SLBullet
PCI-B12Z2SBullet
PCI-B15Z2SBullet
PCI-B18Z2SBullet
PCI-D12Z2SDome
PCI-D15Z2SDome
PCI-D18Z2SDome
PCI-D14Z2HSDome
PCI-D14Z8HSDome

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