Hikvision Configuration

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Hikvision  Configuration

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This article will cover how to setup and connect Hikvision plug & play cameras only. Hikvision cameras that are not considered plug & play capable may still be connected via port forwarding. Please see our Generic H.264 Configuration article for details on connecting Hikvision cameras using that method.
Only the Acusense line of Hikvision cameras are supported as plug & play at this time. Please see the list below to ensure your camera is supported for plug & play capability. 
Prerequisite: Make sure the intended camera is running firmware version 5.5.150_OP_210201 or higher.
Install CamCommand Application Onto Hikvision Camera
The Acusense line of Hikvision cameras support plug & play capability when once the CamCommand application has been installed. Please find the latest version of the app HERE.
Start by navigating to the Open Platform menu within the native Hikvision GUI. Within this menu the CamCommand application may be installed.
Click the Browse button, navigate to where the application has been saved and select it. 
Click the Import button to install the application.
Once installed the application list will display the loaded file as pictured below.
Click the toggle button, pointed out above, to run the installed application. Doing so will prompt the permission configuration, DO NOT SELECT ANY PERMISSIONS, and click the OK button. The application will now begin running.
Add Camera To CamCommand
After installing the application onto a compatible Hikvision camera it may now be connected to CamCommand. 
To do so click the Add Camera button from the admin portal or from the customer's account profile.
Within the add camera window select the Hikvision camera type and give the camera a name then select Open SDK for the Connection Method setting. click the Next button.
Fill in the Serial Number, MAC Address, Username, and Password then click the Next button.
Finish the Settings and the camera has been added to the account.

Only the Hikvision cameras listed below are capable of using the CamCommand application. 
ModelForm FactorPCI-B12F2SBulletPCI-B12F4SBulletPCI-B12F6SBulletPCI-B15F2SBulletPCI-B15F4SBulletPCI-B15F6SBulletPCI-B18F2SBulletPCI-B18F4SBulletPCI-B18F6SBulletPCI-D12F2SDomePCI-D12F4SDomePCI-D12F6SDomePCI-D15F2SDomePCI-D15F4SDomePCI-D15F6SDomePCI-T12F2STurretPCI-T12F4STurretPCI-T12F6STurretPCI-T15F2STurretPCI-T15F4STurretPCI-T15F6STurretPCI-T18F2STurretPCI-T18F4STurretPCI-T18F6STurretPCI-LB12F2SBulletPCI-LB12F4SBulletPCI-LB12F6SBulletPCI-LB12F12SBulletPCI-LB15F2SBulletPCI-LB15F4SBulletPCI-LB15F6SBulletPCI-LB15F12SBulletPCI-LB18F2SBulletPCI-LB18F4SBulletPCI-LB18F6SBulletPCI-LB18F12SBulletPCI-B12F2SLBulletPCI-B12F4SLBulletPCI-B12F6SLBulletPCI-B15F2SLBulletPCI-B15F4SLBulletPCI-B15F6SLBulletPCI-T12F2SLTurretPCI-T12F4SLTurretPCI-T12F6SLTurretPCI-T15F2SLTurretPCI-T15F4SLTurretPCI-T15F6SLTurretPCI-LB12F2SLBulletPCI-LB12F4SLBulletPCI-LB12F6SLBulletPCI-LB15F2SLBulletPCI-LB15F4SLBulletPCI-LB15F6SLBulletPCI-B12Z2SBulletPCI-B15Z2SBulletPCI-B18Z2SBulletPCI-D12Z2SDomePCI-D15Z2SDomePCI-D18Z2SDomePCI-D14Z2HSDomePCI-D14Z8HSDome