With Inbound CNAM active on SkySwitch, the calling parties phone number is used by SkySwitch to complete a national CNAM database dip. If the phone number used for the dip has CNAM storage information available, SkySwitch passes this information to the called partied phone.

Inbound CNAM is configured thru your Dashmanager >Manage DID Portal by selecting 'On' or 'Off' settings within the associated TN 'CNAM' icon.

How to turn 'On' or 'Off' Inbound CNAM:

1) Look up the TN in the Manage DID portal and click the CNAM icon.

2) Select the status you want for the associated TN and click 'Apply'

For information on Outbound CNAM please review the following article: Outbound CNAM