SkySwitch has integrated SocketApp into the SkySwitch Reseller Dashboard. SocketApp is an automated, online quoting system that lets companies build their own quote forms, sell their products/services online, and track and manage leads.
When used with SkySwitch, resellers can experience true Quote-to-Cash automation. Creating a quote is simple, with products imported straight from the billing system. Customers can accept a quote by clicking a link in the emailed form. Once a quote is accepted by the customer, an account shell is automatically built in the SkySwitch system.
This streamlined process reduces the need for costly swivel chair provisioning and greatly eliminates the opportunity for mistakes made from manually keying customer information into multiple systems.