Getting Started with UC Client

This article explains the preliminary steps that should be followed when using and setting up UC Client as a SkySwitch partner, including setting up your UC Client user in your Partner Dashmanager, defining your UC Client support email via the Group Email widget, and how to manage your UC Client settings from within your Partner Dashmanager menu. 

Please note that all instances of 'UC Client' refer to the product listed above.

If you already have UC Client Enabled and want to learn how to toggle features on and off, please visit the UC Client Settings article. 

For additional information about UC Client that is not related to SkySwitch, please be sure to visit the UC Client Knowledge Base.  

Setting up your UC Client user in Dashmanager 

You can set your UC Client user settings by navigating to your Dashmanager profile settings page. 

This optional step allows a Dashmanager user to log in to UC Client with their Dashmanager username and password. Please note the PBX account should be different from the user's email address or Dashmanager account (preferably in the format of 'xxxx@pbxdomain').

If you are already signed in to your partner Dashmanager portal, you may go directly to this page via this link. 

Alternatively, you may navigate to your profile settings by clicking your name at the top right side of the page and selecting ‘Profile.’ 

Once you arrive, you will be able to select a user from a domain that will be associated with your UC Client account.  

After the domain and user have been selected, please remember to click the ‘Save’ button to confirm the change. 

After the above User settings have been configured, please be sure to use your Dashmanager credentials to log in to both Dashmanager and UC Client.

Defining the UC Client Support Email 

Once your UC Client instance is up and running, you will want to be sure to set up a support email for instances where users want to report an issue and provide feedback. 

You can set up your UC Client support email via the User Settings located on your Partner Dashboard page (Hover your mouse over your name at the top right corner of the screen and navigate to Settings > Email). 

For more information on how to use the Group Email Widget, please visit our Group Email Widget article.

Managing UC Client Settings and Features  

Once you access UC Client and set it up, you will be able to manage settings that will determine which features are available for users and companies from your Dashmanager PBX settings. By default, all users will have all the features available.  

To access these settings from your Partner Dashmanager portal, navigate to PBX > UC Client Settings (Please see the image below for the exact name). 

For more information on how to use these settings, please visit our UC Client Settings (Feature Toggle) in PBX article.

UC Client Branding  

For a complete overview of the UC Client branding process, please visit our Branding the UC Client article.